Privacy on our website

This data collection declaration pertains to the following telemedias:

Website Spreewald Therme
Website Spreewald Thermenhotel
Website online market place Spreewald Therme | Hotel

The following notes give a simple overview of what happens to your personal information when you visit our website. Personal data is all data that personally identifies you. Detailed information on the subject of data protection can be found in our privacy policy listed under this text.

1.1. Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website or point 2.2.

1.2. How do we collect your data?
Your data will be collected on the one hand, that you tell us. This may be z. For example, you can enter data that you enter in a contact form. Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (eg IP address). The collection of this data is automatic as soon as you enter our website.

1.3. What do we use your data for?
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior.

1.4. What rights do you have regarding your data?
At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority.
In addition, you have the right to request the restriction of the processing of your personal data in certain circumstances. Details can be found in the privacy policy under "Right to restriction of processing".

1.5. Analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior can not be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

2.1. data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various personal data will be collected. personal
Data is data that allows you to be personally identified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmission on the Internet (eg in the case of communication by e-mail)
Vulnerabilities may have. A complete protection of the data from access by third parties is not possible.

2.2. Note to the responsible body
The responsible data processing unit on this website is:

SPREEWALD THERME GmbH
Ringchaussee 152
03096 Burg (Spreewald)
Torsten Feiereis - Managing Director
Telephone: +49 35603 18850
Fax: +49 35603 1885-99
E-Mail: info@spreewald-therme.de

Responsible body is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data (eg names, e-mail addresses, etc.).

2.3. Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

2.4. Right to object to data collection in special cases and direct mail (Article 21 GDPR)If the data processing on the basis of Art. 6 para. 1 lit. e or f DSGVO, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation; This also applies to one these provisions based profiling. The respective legal basis on which a processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can identify compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or processing for the purpose of enforcing, pursuing or defending legal claims ( Objection according to Art. 21 Abs. 1 DSGVO).If your personal data is processed to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object, your personal data will then no longer be used for the purpose of direct advertising (objection under Art. 21 (2) GDPR).2.5. Right of appeal to the competent supervisory authorityIn the case of violations of the GDPR, the persons concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right of appeal is without prejudice to any other administrative or judicial remedies.2.5.1. The supervisory authority responsible for us is:The country commissioner for data protection and for the right of file access BrandenburgStahnsdorfer Damm 77, 14532 KleinmachnowTelephone: 033203 / 356-0, Fax: 033203 / 356-49E-Mail: Poststelle@LDA.Brandenburg.dehttp://www.lda.brandenburg.de

2.6. Right to data portability
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.

2.7. SSL or TLS encryption
This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL or
TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.
If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.

2.8. Encrypted payments on this website
If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment details (eg account number for direct debit authorization), these data will become
Payment processing needed.
Payment transactions via the common means of payment (Visa / MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.
In the case of encrypted communication, your payment details that you submit to us can not be read by third parties.

2.9. Information, blocking, deletion and correction
You have the right to free of charge at any time within the scope of the applicable legal provisions
Information about your stored personal data, their origin and recipient and the purpose of the data processing and possibly a right to correction, blocking or deletion of this data. For further information on personal data you can contact us at any time at the address given in the imprint.

2.10. Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

• If you deny the accuracy of your personal information stored with us, we usually need time to verify this. For the duration of the audit you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion.
• If we no longer need your personal information, but you need it to exercise, defend or enforce legal claims, you have the right to demand that your personal information be restricted instead of being deleted.
• If you have filed an objection pursuant to Art. 21 (1) GDPR, a balance must be made between your interests and ours. As long as it is not clear whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may be - except for their storage - only with your consent or for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest the European Union or a Member State.

11.2. Opposition to advertising emails
The use of published in the context of the imprint obligation contact information for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

3.1. Statutory data protection officer
We have named a data protection officer for our company.
lawyer Stefanie Münch
Schweriner Str. 1b
03046 Cottbus
Telephone: +49 355 54788220
Fax: +49 355 547882201

4.1. cookies
The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you want (eg shopping cart function) are processed on the basis of Art. 6 para. 1 lit. f DSGVO saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If other cookies are stored (eg cookies to analyze your surfing behavior), these will be treated separately in this privacy policy.

4.2. Server log files
The provider automatically acquires and stores a set of general data and information in server log files with each invocation by an affected person or an automated system. These data are automatically transmitted to us by your browser.

These are:
4.2.1. (Anonymized) Client IP
To identify where our servers might be attacked, the provider collects full IP addresses that will be stored for seven days. After that, they become anonymous.
We as the operator can view the IP addresses in the log files from the beginning only anonymously. For example: 123.456.789.001 becomes anon-123-456-165-41.invalid.

4.2.2. Explanations
In case of the necessary use of this general data and information, we draw no conclusions about the data subject. Rather, this information is needed to

• to deliver the contents of our website correctly,
• to ensure the permanent functioning of our information technology systems and the technology of our website as well
• to provide law enforcement with the necessary information for prosecution in the event of a cyberattack.

This anonymously collected data and information is evaluated by us on the one hand statistically and further with the aim to increase the data security in our company, in order to ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.
A merge of this data with other data sources will not be done. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and the optimization of his website - for this purpose, the server log files must be recorded.

4.3. contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.
The processing of the data entered into the contact form is therefore exclusively based on your consent (Art. 6 (1) lit. DSGVO). You can revoke this consent at any time. For this purpose, an informal message z. B. by e-mail to us. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you ask us to delete it, revoke your consent to the storage or the purpose for the data storage is omitted (eg after completion of your request). Mandatory statutory provisions - especially retention periods - remain unaffected.

4.4. Registration on this site (does not apply to this site)
You can register on our website to use additional features on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, we will reject the registration.
For important changes, such as the scope of the offer or for technical changes, we use the e-mail address specified during registration to inform you in this way.
The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke your consent at any time. For this purpose, an informal message z. B. by e-mail to us. The legality of the already completed data processing remains unaffected by the revocation.
The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.

4.5. Processing data (customer and contract data)
We collect, process and use personal data only insofar as they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary in order to enable or charge the user for the use of the service.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

4.6. Data transmission at the conclusion of the contract for online shops, retailers and goods dispatch (does not apply to this site)
We only transfer personal data to third parties if this is necessary in the course of the contract, for example to the companies entrusted with the delivery of the goods or the bank responsible for processing the payment. A further transmission of the data does not take place or only if you have expressly consented to the transmission. A transfer of your data to third parties without explicit consent, such as for advertising purposes, does not occur.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

4.7. Data transfer at the conclusion of the contract for services and digital content
We only transfer personal data to third parties if this is necessary within the scope of the contract, for example to the bank responsible for processing the payment.
A further transmission of the data does not take place or only if you have expressly consented to the transmission. A transfer of your data to third parties without explicit consent, such as for advertising purposes, does not occur.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

5.1. Google Analytics
This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

5.1.1. IP anonymization
We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services to the website operator with regard to website activity and internet usage. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

5.1.2. Browser pluginYou can save the cookies by setting your browser software accordinglyprevent; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: tools.google.com/dlpage/gaoptout. Opposition to data collection

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

5.1.4. order processing
We've signed a contract-processing contract with Google and are fully implementing the strict requirements of German data protection authorities when using Google Analytics.

5.1.5. Demographics in Google Analytics
This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data can not be assigned to a specific person.
You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section "Opposition to Data Collection".

5.2. Google Analytics Remarketing
Our websites leverage the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
This feature allows you to link the advertising audiences created with Google Analytics Remarketing to the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been customized based on your previous usage and browsing behavior on one device (eg mobile phone) can also be displayed on another of your devices (eg tablet or PC) ,
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, the same personalized advertising messages can appear on any device you sign in to with your Google Account.
To support this feature, Google Analytics collects Google-authenticated IDs of users who are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing / targeting by turning off personalized advertising in your Google Account; follow this link:
https://www.google.com/settings/ads/onweb/.
The aggregation of the collected data in your Google Account is based solely on your consent, which you can submit or revoke on Google (Article 6 (1) (a) GDPR). For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) lit. f DSGVO. The legitimate interest arises from the fact that the website operator has an interest in the anonymous analysis of the website visitors for advertising purposes.
For more information and privacy policy, see the Google Privacy Policy at https://www.google.com/policies/technologies/ads/.

5.3. Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").As part of Google AdWords, we use the so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used for the personal identification of the users. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page.Each Google AdWords customer receives a different cookie. The cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.The storage of "conversion cookies" and the use of this tracking tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.com/policies/privacy/.You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

If you would like to receive the newsletter offered on the website, we need an e-mail address from you.
To make sure that you really want to receive our newsletter, and nobody else has abused your e-mail address, we will send you a confirmation e-mail to the specified e-mail address after registration. Only when you have clicked on this confirmation link, we will use your e-mail address to send you our newsletter.
Further data are not collected or only on a voluntary basis.
We use your data only for the delivery of the requested information and the documentation of your consent. A disclosure to third parties does not occur.
The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your consent (Article 6 (1) a DSGVO). The given consent to the storage of your data as well as their use for sending the newsletter can be revoked at any time for the future, for example via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.
The data deposited with us by you for the purpose of obtaining the newsletter will be stored by us from the newsletter until your cancellation and, after the cancellation of the newsletter, promptly deleted or anonymised. Data stored for other purposes with us (eg e-mail addresses for the shop) remain unaffected.

7.1. YouTube
Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you've visited.
Furthermore, YouTube can store various cookies on your device. With the help of these cookies, YouTube can receive information about visitors to our website. This information will u. a. used to capture video statistics, improve usability, and prevent fraud. The cookies remain on your device until you delete them.
If you're logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information about how to handle user data, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy.

7.2. OpenStreetMap
This site uses the open-source mapping tool "OpenStreetMap" (OSM) via an API. Provider is the OpenStreetMap Foundation (www.openstreetmap.org).

OpenStreetMap Foundation
132 Maney Hill Road
Sutton Coldfield
West Midlands
B72 1JU
United Kingdom

The integrated map material is not hosted by our servers, but provided by the OSM server over a frame. Data processing is the sole responsibility of OSM and use is subject to OSM's Privacy Policy.
To use the functions of OSM, it is necessary to pass your IP address to this service. This information is then transferred to a server of OSM and stored there. The provider of this site has no influence on this data transfer.
We support the use of the aforementioned tools in Art. 6 para. 1 lit. f DS-GVO: the data processing is done to improve the user-friendliness on our website, in the interest of an attractive representation of our online offers and is therefore in our legitimate interest.
More information on handling user data can be found at OpenStreetMap at the following points:

Acceptable Use Policies - English
https://wiki.openstreetmap.org/wiki/Acceptable_Use_Policy

Privacy Policy (Privacy Policy) - English
https://wiki.osmfoundation.org/wiki/Privacy_Policy

FAQ - German
https://wiki.openstreetmap.org/wiki/DE:Legal_FAQ

8.1. PayPal (does not apply to this site)
On our website we offer u.a. Payment via PayPal. Provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
If you choose to pay via PayPal, the payment details you enter will be sent to PayPal.
The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the
Possibility to revoke your consent to data processing at any time. Revocation does not affect the effectiveness of historical data processing operations.

8.2. Sofortüberweisung (not applicable for this website)
On our website we offer u.a. Payment by "Sofortüberweisung". Provider of this payment service is the Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "Sofort GmbH").
With the help of the procedure "Sofortüberweisung" we receive a payment confirmation from Sofort GmbH in real time and can immediately start to fulfill our obligations.
If you have decided to use the "Sofortüberweisung" method of payment, please forward the PIN and a valid TAN to Sofort GmbH, with which you can log in to your online banking account. Sofort GmbH automatically checks your account balance after logging in and transfers the money to us using the TAN you have submitted. Afterwards it will send us a transaction confirmation without delay. After logging in, your sales, the credit line of the credit line and the existence of other accounts as well as their stocks are also checked automatically.
In addition to the PIN and the TAN, the payment data entered by you as well as personal data will be transmitted to Sofort GmbH. The personal data are first and last name, address, telephone number (s), e-mail address, IP address and, if necessary, other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud.
The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. Revocation does not affect the effectiveness of historical data processing operations.
Details on payment with Sofortüberweisung can be found on the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

The rapid development of the Internet requires from time to time adjustments to this privacy policy. You will be informed about the changes at this point, therefore we recommend you to visit this website regularly, so that you are currently informed about the protection and processing of your data.

Burg, 26.04.2023